At Zappos.com, our purpose is simple: to live and deliver WOW.Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture. We aim to inspire the world by showing it`s possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, and the community in a long-term, sustainable way.We hope that in the future people won`t even realize we started selling shoes online. Instead, they`ll know Zappos as a service company that just happens to sell
At Zappos.com, our purpose is simple: to live and deliver WOW.Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture. We aim to inspire the world by showing it`s possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, and the community in a long-term, sustainable way.We hope that in the future people won`t even realize we started selling shoes online. Instead, they`ll know Zappos as a service company that just happens to sell
